Example error: NetSuite is reporting that shipment method with internal ID # isn't valid. Please double-check that this shipment method is valid and that it's allowed for this customer.
If you encounter this error, please make sure you have the Display Name/Code, Account (Shipping), Subsidiaries, and Charge tax on this shipping portion of item setup correctly.
- Display Name/Code should be populated with a value. The specific value is not significant to FarApp.
- Account (Shipping) should have an account selected. The specific value is not significant to FarApp.
- Subsidiary should be one to which FarApp is syncing. If you are setting a subsidiary on the order and/or customer the shipping item must be in that same subsidiary.
- Charge tax on this shipping portion of item must have a tax schedule selected. Make sure that schedule accurately reflects whether or not that shipping item should be taxed.
This is an example of a properly setup shipping item.