Example error: "ERROR: USER_ERROR - FarApp Error - Web order total is 1214.11 but NetSuite computed the total as 1104.15"
If you encounter this error, please use the following steps to confirm your NetSuite is configured correctly.
- Make sure "Charge on Shipping" is enabled. You can find this setting by going to Setup -> Accounting -> Shipping. It will be the first check box on the page.
- While you're on the Shipping settings page, make sure everything else is configured as well.
- Once you have that enabled, the order in FarApp should populate the shipping and be able to sync to NetSuite.