How to Resolve the "Field Is Missing" Order Error

If your order form in NetSuite is set up to require a field and that field isn't mapped in FarApp, you may see an error on orders indicating that it's missing. There are a couple of ways to resolve this error:

1. Map the missing field field

• Select the appropriate connector and account from the left panel
• Navigate to Mappings > Orders > Order
• Click the Add Mapping Row button on the top right corner
  
• Select the missing field from the NETSUITE FIELD dropdown, click the Add Mapping button, and close the popup
  
• Select the value you'd like FarApp to post on orders from the middle dropdown in the FIELD / FIXED VALUE column
  
• Click the Save button at the bottom

2. Adjust the order form in NetSuite so that the missing field isn't required

• In NetSuite, navigate to Customization > Forms > Transaction Forms
• Locate your order form and click Customize or Edit on the right side of the form
• Navigate to the Screen Fields tab and locate the missing field
• Select the Show checkbox to the right of the field
• Click the Save button at the top or bottom