The leading practice for discounts is to post all discount, promotion, and/or coupon amount to a generic discount item on the order header in NetSuite. With this approach, this will ensure that the discount total on the order will post to NetSuite which will result in the correct order total. Posting the discount to the order header allows the discount total to show up in the order summary in NetSuite so you can easily view the discount on the order.

Create a Generic Discount Item

NetSuite Configuration

1. In NetSuite, navigate to Lists > Accounting > Items > New.
2. Select Discount.
3. Populate the SKU in ITEM NAME/NUMBER.
4. Enter 1 for the value in Rate (FarApp will overwrite this on each order to match the discount on the order).
5. Check the box labeled APPLY BEFORE SALES TAX.
6. Click Save.

Accounting Configuration

If using line item discounts, there are a couple of ways to configure the discount item's impact on the general ledger. Here are the options:

1. Post the discount against the GL by configuring a discount account. With this option, if a 10% posting discount is applied to a $100 line item, the amount of revenue that posts to the associated revenue account for that item is $100. Also, an offsetting debit amount of $10 posts to the related discount account, such as the Sales Discounts account. To configure this:

• Navigate to the Accounting tab
• Select Account and select your discount account from the dropdown menu. 

2. Post the net item amount after the discount against the GL by configuring the discount item to be non-posting. When a discount item is marked non-posting, it does not post as an individual transaction line. The item it is applied to posts the net amount after the discount. When you create a sales transaction and add the non-posting discount after a line-item, the discount is applied to the previous line-item only. With this option, if a 10% non-posting discount is applied to a $100 line item, the amount of revenue that posts to the associated revenue account for that item is $90.

• Navigate to the Accounting tab
• Select Non-Posting

Configure Discount Settings in FarApp

NetSuite Configuration

Locate the internal ID of your discount item

1. In NetSuite, navigate to Lists > Accounting > Items
2. Under FILTERS, select Discount from the TYPE dropdown, then click Submit.
3. Locate the discount you created in the previous step.
4. Copy the internal ID of that item from the internal ID column.

FarApp Configuration

Note: Each connector and account has its own discount settings. Please make sure you are accessing the right connector and account when configuring these settings. Connectors and accounts can be selected in the FarApp menu (on the left). Discount settings for a connector can be found under Settings > Order > Discount.

1. Navigate to your FarApp Discount Settings. (see the above Note).
2. Populate the internal ID of your discount item in the field labeled Discount item to post discounts to (Internal ID).
3. By default FarApp applies the discount at the order header level but if you would like FarApp to apply the discount at the line item level simply click the Line Items button.
4. Click Save.

Next Steps

Please proceed with with Step 3: Order Sync Mappings.