NetSuite FAQ

This article describes some common issues which involve configuration changes in NetSuite. If you run into any of the issues, please try the steps listed to troubleshoot. If you are still having issues, please open a support ticket and let our team know the steps you've taken and the relevant examples.


All my inventory is suddenly getting blanked out in the storefront.

If you have  MULTI-LOCATION INVENTORY box checked, NetSuite hides the locations list so you'll need to disable this so FarApp can see your inventory. Here's how:

  1. Go to Setup > Company > Setup Tasks > Enable Features.

  2. Click the Items & Inventory subtab.

  3. In the Inventory section, verify that the Multi-Location Inventory feature is enabled. Check this box if it is not.