Magento uses a variety of states and statuses to classify orders. This variety is extended even further when you factor in Magento add-ons that can add their own statuses and states to your Magento setup.
FarApp is setup so that you can specify what Magento statuses you want to import on, but we need you to provide us with a list of statuses and states you want us to import on. In order to do that you will need to find the list of your statuses and states. Follow these steps to find that list:
- Login to your Magento admin site
- Select System > Order Statuses (pictured below). Once you have done that you should see two columns named "Status Code" and "State Code", those are the values FarApp needs to determine what orders to import. Provide us with a list of the statuses and states you want to import on.