Using the Volusion Dashboard

FarApp provides a dashboard for Volusion that allows you to view the data for your Volusion products. You can access the Volusion dashboard with this link: https://adv.farapp.com/secure_ExtAjaxController/VolusionDashboard?Cart=Volusion

Here are instructions on how to do the most common operations on the Volusion dashboard:

Reload an item and post it to Volusion:

  1. Open the left pane by clicking the “>>” button.
  2. Choose the correct account in “Current Volusion Account” and click Save below.
  3. In the right pane, click “Find Item” and search by SKU or internal ID.
  4. If the item doesn’t appear in the results and it’s a newly flagged item, once the flagged item has loaded into FarApp, you’ll be able to click “Update Items” which will categorize the item for Volusion sync and your item will show up then.
  5. Click the item in the list (any column should select it), and above click “Map & Post Single Item” to create/update the item or click "Update Item" to post a price and/or quantity update for the item. This reloads all associated items from the backend (i.e. NetSuite) including matrix children (if it’s a matrix item) or kit components (if it’s a kit). This can take a few minutes and so you can safely ignore the time out error if you get one.

Remove an item from Volusion:

  1. Open the left pane by clicking the “>>” button.
  2. Choose the correct account in “Current Volusion Account” and click Save below.
  3. In the right pane, click “Find Item” and search by SKU or internal ID.
  4. If the item doesn’t appear in the results and it’s a newly flagged item, once the flagged item has loaded into FarApp, you’ll be able to click “Update Items” which will categorize the item for Volusion sync and your item will show up then.
  5. Click the item in the list (any column should select it), and click “Remove Item” above. This will remove the associated item from Shopfiy. Please note that you need the item to be flagged 'N' to send this request through

View the Volusion posting errors for a specific item:

  1. Open the left pane by clicking the “>>” button.
  2. Choose the correct account in “Current Volusion Account” and click Save below.
  3. In the right pane, click “Find Item” and search by SKU or internal ID.
  4. Click the item in the list (any column should select it), and click “View Posting Errors” above.
  5. You should now be in the “Volusion Posting Errors” section where you can see what the issues are with your item.

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