Manually Import an Order into FarApp

FarApp allows you to manually import an order from your channel to the orders screen. Here are instructions on how to do so:

  1. From any page in click “Orders” from the top menu
  2. On the right side of the blue menu bar, you will see a menu icon; hover over this icon and select “Retrieve Order.”
  3. Fill in the correct Channel, Account, and Order ID, and select “Retrieve”. You should see the order appear in FarApp.
  4. Now that the order has appeared, you can try posting it to NetSuite. To the right of the order, click the pen-and-paper button and select “Post Order to NetSuite.”