FarApp allows you to manually import an order from your channel to the orders screen. Here are instructions on how to do so:
- From any page in app.farapp.com click “Orders” from the top menu
- On the right side of the blue menu bar, you will see a menu icon; hover over this icon and select “Retrieve Order.”
- Fill in the correct Channel, Account, and Order ID, and select “Retrieve”. You should see the order appear in FarApp.
- Now that the order has appeared, you can try posting it to NetSuite. To the right of the order, click the pen-and-paper button and select “Post Order to NetSuite.”