Shopify FAQ

Can we delete content in the ERP field and have it delete the content in the metafields in Shopify?

No, FarApp can only add and update the Shopify metafields. Customers would need to manually delete the content directly on Shopify.  We have added this as a feature request for our roadmap. 

Can FarApp mark an order as paid in Shopify if the payment is captured externally to Shopify?

No, Shopify doesn't provide the ability to update the financial status to paid through the API if the payment is captured externally to Shopify.

Does FarApp support importing Draft Orders from Shopify?

Yes, FarApp does support draft orders. If you would like to import draft orders please contact FarApp support and we will adjust your settings so that you can import them from Shopify.