Common Shopify Product Sync Errors

  • {'variants': ['Variants have not been changed. The following IDs do not exist or do not belong to the product: [##########]']} If you see this error, the issue is that your Shopify store shows that you have the ########## variant item already on Shopify, but it's under a different parent so when FarApp tries to match up the item and add it as a variant to the new parent you specify in NetSuite, we see the SKU in Shopify and don't know that it's under another parent SKU, and try to post the wrong id. The solution is to either delete the existing item from Shopify or adjust the item in NetSuite so that it matches what's already in Shopify.

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